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Carter Bank & Trust Empowers Borrowers with Mortgage2Go

Education Posted on June 15, 2022

A home loan from Carter Bank & Trust is more convenient than ever, as customers interested in inquiring about purchasing or refinancing their home can do so through the Bank’s smartphone app, Mortgage2Go, available in the App Store and Google Play.

“At Carter Bank & Trust, we always look for better ways to provide our legacy of customer service and success. Our Mortgage2Go program is just one of the many ways we do that,” says Richard Owen, EVP – Director of Mortgage. “We know our customers appreciate the level of personalized service we provide face-to-face, but we’re excited to take things to the next level online.”


How Mortgage2Go Works

Mortgage2Go is a mobile technology built to bring borrowers, partners, and loan originators together in a single platform to simplify the loan process. Carter Bank & Trust’s custom app will equip customers with the tools they need for a successful mortgage experience with real-time loan status updates.

Benefits of Using Mortgage2Go:

  • Mortgage calculators
  • Convenient initiation, updates, and completion of mortgage loan inquiry
  • Easy to read document checklist
  • Automated reminders when items are due
  • Scan and securely send documents with your phone
  •  Real-time progress updates
  • Simplified communication with your loan officer

We’re also offering this convenient origination experience through our web portal. You can take advantage of a lot of the same great tools from the comfort of your computer too. Just sign in with the same email address you used on the mobile app.


What Are My Borrowing Options?

We offer competitive mortgage financing solutions and access to local Mortgage Specialists that live in and work in the communities they serve. Explore the full list of lending below:

  • Conventional mortgage
  • FHA Loan
  • USDA Loan
  • VA Loan
  • Portfolio Loan
  • Down Payment Assistance Grants

If you’re not sure what kind of loan you need, one of our local Mortgage Specialists will be happy to answer any questions and provide instructions for using Mortgag2Go for your mortgage loan process.

Ready to get started? Contact your local Mortgage Specialist to talk you through the process or Apple Store or Google Play to begin!


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